Return Policy
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Products must be returned within 90 days of receiving your order.
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Products must be unworn and unwashed with all tags still attached (if your item had tags when you received it). As part of our sustainability efforts, we are removing the tags from all new products so don't be alarmed if you receive an item with no tags on.
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Women’s swimwear can only be returned if the hygiene seal is still intact.
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Underwear cannot be returned for hygiene reasons.
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Socks can be returned if they are sealed in their original packaging.
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We only offer refunds onto the original payment method used to make the order.
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Exchanges are not part of our returns policy.
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For purchases made by part-card, part-gift card, the refund will be applied to the gift card first.
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Returns registered separately cannot be returned as one, even if they are from the same order. Combining registered returns will slow down the refund process!
- Frank Hu
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